Refund policy

Refund Policy

----

Returns
At Territorial our products are backed by our full guarantee. We want our customers to be 100% satisfied with both the seed and supplies that you buy from us. If anything you buy from Territorial proves to be unsatisfactory, we will either replace the item or refund the purchase price, whichever you prefer.

Some items are not eligible for our full guarantee. These items include:
Gift cards
Downloadable software products
Subscription software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@territorialseed.com.

Shipping
To return your product, you should mail your product to:
Territorial Seed Comapny
20 Palmer Ave.
Cottage Grove, Oregon 97424

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

----